★★★★★ 4
Very nice monitor, am happy, albeit with some concerns described in review.
Size: 24-Inch
I am excited about my new monitor! My old monitor was a combo TV/computer monitor that suddenly would not light up (after about 15 years of great service!), so I took a chance and ordered this Amazon Basics 24-inch monitor that arrived within 24 hours! It is HUGE compared to my old monitor and so far is very readable for use on my desktop. I do have a few quibbles I'd like to mention "for the record": First, the box it came in was all taped up with torn parts, so I am assuming someone returned it to Amazon. I am not clear on what the warranty is for this item, which I thought would be a new, never-used monitor. Will have to clarify this with Amazon. Second, there was NO VGA cable included, which I found disappointing and seems cheap on Amazon's part. Good thing I had a VGA cable for my old desktop! Third, I found the "manual" and instructions for assembling the stand for the monitor to be confusing and unnecessarily complicated. Apparently Amazon has two different models for this monitor and one manual describing how to assemble and use it. I got confused because it has 2 different stands and it's not clear from instructions which one I'm assembling! Further, I found it impossible to put the plastic parts together in a way that offers confidence the thing will not fall apart. I could not get the upright plastic part all the way connected and will be holding my breath and handling it gingerly so as not to have the thing fall apart on me and destroy the monitor! Further, it says to "grip the bezel firmly with both hands"!? What is the bezel?? Seems unnecessarily complicated; but maybe I'm dense...? Now on to the monitor itself: The text and images are quite crisp, which my eyes truly appreciate. And I specifically ordered this monitor because the ad says the controls are on the front. However, I have yet to figure out how to adjust things and I find the present setup way TOO BRIGHT! I will read the manual in hopes of finding how to use these frontal controls, because so far I have not succeeded in using them. I turn them on but before I can figure out how to find the Brightness control, it turns off! Since the screen is not touchable, how do I make changes? I tried using the desktop keypad with no luck. I think there should be a way to adjust controls using the mouse or keypad, instead of being befuddled as I am! I will contact Amazon for help with any lingering problems and to clarify the warranty. So far, I'm happy with this larger, more legible screen, especially after using cell phones and tablets which have literally wrecked my vision! Thanks, Amazon, for this beautiful monitor and speedy delivery. I do think you should give us a courtesy credit for the missing VGA cable! ;-P
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Reviewed in the United States on January 15, 2026
